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Track Your Order

Enter your order number and the billing email you used, and we will show you exactly where it is.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Where to find your order number

It is in the subject line of your order confirmation email, and at the top of the email itself. It looks like #1234 — you can type it with or without the hash.

Not moving?

Tracking can take up to 24 hours to start updating after a label is made, and carriers sometimes go quiet for a day mid-route. If it has not moved in five business days, email [email protected] and we will chase it — and we file the insurance claim, not you.

Full details are in our Shipping Policy.